Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 28 Apr 2024 17:42:55 +0000
Post From: Data
| [2021-11-18 01:23:12] |
| User997450 - Posts: 17 |
|
Hello Again! Please see the chat transcript with AMP. They are saying I'm live on their end. I did notice that I have 2 CQG login credentials. The douganthony11-2 which is what I am signed in with here on Sierra is not active but my other username can sign into cqg which is DoAnthony. Same AMP account number. I'm so confused Also, I am not using Sierra for trade routing or order entry. I'm just looking for live CME data that is accurate on number bars as well as crypto data. I will not be executing on Sierra but I've found through Denali that the number bars are more accurate than any other data. I'm still getting this error message when I go to verify my amp account:The (######) AMP Account is already linked to this Sierra Chart account. It also says the status is verified??? Any ideas? AGENT (AMP | Ignacio): account is active xxx677 AGENT (AMP | Ignacio): as for sierra charts login and denali data you need to check sierra website for subscriptions USER: downloadable message USER: Sierra is saying to contact you guys USER: has something to do with CME making sure I'm not professional AGENT (AMP | Ignacio): https://my.cqg.com/signin can you login to this link AGENT (AMP | Ignacio): with CQG Credentials USER: yep I can login there AGENT (AMP | Ignacio): then you are ok on AMP side AGENT (AMP | Ignacio): means its sierra USER: ahhh ok. So am I getting charged by amp for cqg now? AGENT (AMP | Ignacio): make sure you login to DTS on CQG WEB API connection AGENT (AMP | Ignacio): no USER: ok cool. Thanks Ignacio AGENT (AMP | Ignacio): you are just routing thru CQG AGENT (AMP | Ignacio): denali you say is your data USER: That is what I am paying for through Sierra. Apparently my verification expired and I need to do it again AGENT (AMP | Ignacio): one minute USER: ok, thanks AGENT (AMP | Ignacio): ok so your account is active with AMP no Data AGENT (AMP | Ignacio): best to check with sierra Date Time Of Last Edit: 2021-11-18 04:49:51
|