Support Board
Date/Time: Tue, 16 Sep 2025 06:38:50 +0000
Post From: Denali feed Delayed
| [2021-11-17 16:49:42] |
| John - SC Support - Posts: 41827 |
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What order routing service are you setup to use with Stage 5 (what service are you connecting to in order to validate your non-professional status)? If you are connecting to your live trading account, then for some reason that is not updating your verification date. You can view the date for which you are verified until at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges So we want to make sure that this connection is occurring properly so we can understand what is not working. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |