Login Page - Create Account

Support Board


Date/Time: Tue, 16 Sep 2025 04:07:02 +0000



Post From: Unable to Flatten/Reverse. Position does not exist.

[2021-11-16 01:23:57]
Sierra Chart Engineering - Posts: 104368
There is a difference between an open Order and a Position.

You need to examine the Trade Activity Log for any other information about the orders or positions:
Trade Activity Log: Viewing Historical Trade Activity

You have all of the information on your side and you should consult with your broker for further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing