Support Board
Date/Time: Tue, 16 Sep 2025 06:35:59 +0000
Post From: Not receiving real time data
| [2021-11-15 19:52:12] |
| John - SC Support - Posts: 41827 |
|
Here is the problem: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
This is showing that you have another connection to the data feed on another computer. You are only setup to receive data to one computer at a time, therefore ensure that any other computers are not connected. If you have gone through and verified that other computers are not connected, then on your currently running Sierra Chart select File >> Disconnect to disconnect from the data feed and then select File >> Connect to Data Feed to connect to the data feed. That should correct the situation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |