Support Board
Date/Time: Tue, 16 Sep 2025 06:36:57 +0000
Post From: Not receiving real time data
| [2021-11-15 17:45:25] |
| MattH - Posts: 31 |
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Symbols: ESZ21-CME Chart has MESZ21-CME set up as trade only symbol Message Log: Software version: 2323 64-bit | 2021-11-15 11:37:47.760 Primary Thread ID: 11836 | 2021-11-15 11:37:47.760 Usage end date: 2021-11-24 | 2021-11-15 11:37:47.760 Enabled for: Advanced Features 2. | 2021-11-15 11:37:47.760 Enabled for: Sierra Chart Historical Data Service. | 2021-11-15 11:37:47.760 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-11-15 11:37:47.760 Enabled for: Delayed Denali Exchange Data Feed. | 2021-11-15 11:37:47.760 Enabled for exchange2: CME | 2021-11-15 11:37:47.760 Enabled for exchange2: fairx_exchange.data | 2021-11-15 11:37:47.760 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-11-15 11:37:47.760 Current selected Data/Trading service: DTC - Sub Instance | 2021-11-15 11:37:47.760 Custom symbol settings values: enabled | 2021-11-15 11:37:47.760 Chart Update Interval: 500 | 2021-11-15 11:37:47.760 Intraday Data Storage Time Unit: 0 | 2021-11-15 11:37:47.760 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-11-15 11:37:47.760 2021-11-15 17:37:47 Local computer time in UTC | 2021-11-15 11:37:47.760 2021-11-15 11:37:47 Local computer time in SC Time Zone | 2021-11-15 11:37:47.760 2021-11-15 15:33:50 Server time in UTC | 2021-11-15 11:37:47.760 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-11-15 11:37:47.760 Program path: C:\SierraChart\SierraChartInstance_2\ | 2021-11-15 11:37:47.760 Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ | 2021-11-15 11:37:47.760 OS Version Number: 10.0 | 2021-11-15 11:37:47.761 Locale Setting: C | 2021-11-15 11:37:47.761 DLLs: OrderFlowLabs.com.beta_64.dll, OrderFlowLabs.com_64.dll, UserContributedStudies_64.dll | 2021-11-15 11:37:47.761 Allowed protected custom studies: OrderFlowLabs.com, OrderFlowLabs.com Beta, zyp_app, zyp_download_free | 2021-11-15 11:37:47.761 File >> Disconnect selected. | 2021-11-15 11:38:13.958 SC Data - All Services | Waiting for socket receive thread to end | 2021-11-15 11:38:13.966 DTC Client socket (1) | CloseSocket call. | 2021-11-15 11:38:13.967 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-11-15 11:38:13.967 SC Data - All Services | Disconnected. | 2021-11-15 11:38:13.967 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-11-15 11:38:13.967 DTC Client socket (1) | Closed. | 2021-11-15 11:38:13.967 SC Data - All Services | Connecting to the server 127.0.0.1. Port 11099 | 2021-11-15 11:38:19.621 DTC Client socket (1) | Creating socket. | 2021-11-15 11:38:19.621 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-11-15 11:38:19.621 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-11-15 11:38:19.621 SC Data - All Services | Network connection to server complete. | 2021-11-15 11:38:19.623 SC Data - All Services | Starting socket receive thread. | 2021-11-15 11:38:19.623 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: none | 2021-11-15 11:38:19.623 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-11-15 11:38:19.626 SC Data - All Services | Sending logon request message. | 2021-11-15 11:38:19.626 SC Data - All Services | Received logon response. | 2021-11-15 11:38:19.628 SC Data - All Services | Server Name: SC DTC Server. Build=39878. | 2021-11-15 11:38:19.628 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-11-15 11:38:19.628 SC Data - All Services | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2021-11-15 11:38:19.628 SC Data - All Services | Trading is supported. | 2021-11-15 11:38:19.628 SC Data - All Services | Order cancel and replace is supported. | 2021-11-15 11:38:19.628 SC Data - All Services | OCO Orders supported. | 2021-11-15 11:38:19.628 SC Data - All Services | Bracket Orders supported. | 2021-11-15 11:38:19.628 SC Data - All Services | Connected to server complete. | 2021-11-15 11:38:19.628 Triggering next historical data download in queue. | 2021-11-15 11:38:19.629 Triggering next historical data download in queue. | 2021-11-15 11:38:19.629 Triggering next historical data download in queue. | 2021-11-15 11:38:19.629 Triggering next historical data download in queue. | 2021-11-15 11:38:19.629 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 9. | 2021-11-15 11:38:19.635 No download requests in the queue to start downloads for. | 2021-11-15 11:38:19.635 No download requests in the queue to start downloads for. | 2021-11-15 11:38:19.635 No download requests in the queue to start downloads for. | 2021-11-15 11:38:19.635 No download requests in the queue to start downloads for. | 2021-11-15 11:38:19.635 SC Data - All Services | Starting real-time market data updates for: ESZ21-CME. ID: 1 | 2021-11-15 11:38:19.682 SC Data - All Services | Requesting security definition data for: ESZ21-CME. ID: 1 | 2021-11-15 11:38:19.682 Added historical Intraday data request for ESZ21-CME to the queue. | 2021-11-15 11:38:19.682 Intraday data recording state for symbol ESZ21-CME is set to download 'Pending'. | 2021-11-15 11:38:19.682 Triggering next historical data download in queue. | 2021-11-15 11:38:19.683 Delaying start of download for ESZ21-CME | 2021-11-15 11:38:19.683 SC Data - All Services | Received security definition for symbol ESZ21-CME | 2021-11-15 11:38:19.715 SC Data - All Services | Starting real-time market data updates for: MES-202112-GLOBEX. ID: 2 | 2021-11-15 11:38:19.740 SC Data - All Services | Requesting security definition data for: MES-202112-GLOBEX. ID: 2 | 2021-11-15 11:38:19.740 SC Data - All Services | Received security definition for symbol MES-202112-GLOBEX | 2021-11-15 11:38:19.760 Requesting market depth updates for: ESZ21-CME if supported. | 2021-11-15 11:38:19.778 SC Data - All Services | Starting real-time market data updates for: MESZ21-CME. ID: 3 | 2021-11-15 11:38:19.778 SC Data - All Services | Requesting security definition data for: MESZ21-CME. ID: 3 | 2021-11-15 11:38:19.778 SC Data - All Services | Clearing market depth for ESZ21-CME | 2021-11-15 11:38:19.796 Opened cached Depth file: C:\SierraChart\SierraChartInstance_2\Data\MarketDepthData\ESZ21-CME.2021-11-15.depth | 2021-11-15 11:38:19.797 SC Data - All Services | Received security definition for symbol MESZ21-CME | 2021-11-15 11:38:19.797 Symbol settings MD5 received. Request ID: 9. | 2021-11-15 11:38:20.694 Symbol settings are up-to-date for scdataallservices. | 2021-11-15 11:38:20.694 HD Request # 9 | Downloading Intraday chart data for ESZ21-CME to the file ESZ21-CME.scid. Service: cme | 2021-11-15 11:38:24.156 HD Request # 9 | Download start date-time: 2021-11-15 10:27:57.000000. File last date-time: 2021-11-15 10:27:57.839001 | 2021-11-15 11:38:24.157 HD Request # 9 | Using server: ds21.sierracharts.com port 10150 | 2021-11-15 11:38:24.157 Socket (2) | Creating socket. | 2021-11-15 11:38:24.157 Socket (2) | New receive buffer size: 5242880 | 2021-11-15 11:38:24.157 Socket (2) | Connecting to IP: 216.1.90.129. | 2021-11-15 11:38:24.157 HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-11-15 11:38:24.286 HD Request # 9 | Sending historical data logon request message. | 2021-11-15 11:38:24.286 HD Request # 9 | Requesting Intraday data. Start date-time: 2021-11-15 10:27:57. Record interval: 0. Symbol: ESZ21 | 2021-11-15 11:38:24.795 HD Request # 9 | Decompressing data. | 2021-11-15 11:38:24.853 HD Request # 9 | Receiving Intraday data for ESZ21-CME starting at 2021-11-15 10:27:57.097000 | 2021-11-15 11:38:24.975 HD Request # 9 | Timestamp of first Intraday data file record written: 2021-11-15 10:27:58.638000 | 2021-11-15 11:38:25.263 Socket (2) | CloseSocket call. | 2021-11-15 11:38:25.469 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-15 11:38:25.469 Historical data download thread signaled to stop. | 2021-11-15 11:38:25.473 HD Request # 9 | Received 98882 Intraday data records from 2021-11-15 10:27:57.097000 to 2021-11-15 11:38:22.079000 (70.4 minutes) and wrote 98866 records for ESZ21-CME | 2021-11-15 11:38:25.473 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-11-15 17:38:22.079000 | 2021-11-15 11:38:25.477 HD Request # 9 | Completion time: 1s | 2021-11-15 11:38:25.477 HD Request # 9 | Intraday data download complete for ESZ21-CME. Unique request ID: 9 | 2021-11-15 11:38:25.477 Removing historical data download ID 9. | 2021-11-15 11:38:25.477 Real-time Intraday chart data file updates started for ESZ21-CME | 2021-11-15 11:38:25.477 Intraday chart data file opened for ESZ21-CME | 2021-11-15 11:38:25.477 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-11-15 11:38:25.477 Triggering next historical data download in queue. | 2021-11-15 11:38:25.477 No download requests in the queue to start downloads for. | 2021-11-15 11:38:25.477 Socket (2) | Socket gracefully closed by remote side. | 2021-11-15 11:38:25.531 Socket (2) | Closed. | 2021-11-15 11:38:25.531 Chart #1 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.553 Chart #17 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.571 Chart #5 has tagged chart #14 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.604 Chart #5 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.604 Chart #4 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.630 ESZ21-CME/MESZ21-CME [CBV-D] 512 Trades #15 | Performing a full recalculation because it has been tagged. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:25.661 Chart #3 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.098 Chart #10 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.110 Chart #12 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.129 Chart #2 has tagged chart #14 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.146 Chart #2 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.146 Chart #6 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.190 Chart #8 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.196 Chart #16 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.213 ESZ21-CME [CBV-D] 512 Trades #14 | Performing a full recalculation because it has been tagged. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.233 Chart #9 has tagged chart #15 for full recalculation. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.244 ESZ21-CME/MESZ21-CME [CBV-D] 512 Trades #15 | Performing a full recalculation because it has been tagged. Chartbook: ES_MAIN.Cht | 2021-11-15 11:38:26.268 |