Support Board

Date/Time: Sat, 04 May 2024 05:12:41 +0000

Post From: Exchange not authorized - US equities

[2021-11-09 16:52:42] Link To Thread - Link To Post [Go To First Post]
zigtrade - Posts: 3
It seems like it should be working, however equity data is not streaming and I still get the yellow error message on the chart when I load the program. The error says: "Symbol is unknown. Click for symbol information. Exchange not authorized" I've restarted the software a few times and I've gone back through all the steps on Setup Instructions. Sierra Chart Exchange Data Feed: Setup Instructions I should mention also that nothing has been changed since it was working yesterday before they flagged the application and blocked the feed. Can you please advise next steps to take?