Support Board

Date/Time: Sat, 04 May 2024 06:55:13 +0000

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[2021-11-03 00:32:45] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
We see that you did have the Sierra Chart Exchange Data Feed active with the U.S. Equities exchange. The data feed and exchanges were turned off on September 1, 2021 since you did not have enough funds in your account to renew them. The $35.50 per month that you were paying for that data is due on the first day of each month. As long as you have enough funds in your account, then it will automatically renew. To setup the data again you need to complete 2 sections of the Setup Instructions for the Sierra Chart Exchange Data Feed: - Real Time Connections - Activate the Exchanges The following is the link to the first of these: Sierra Chart Exchange Data Feed: Real-Time Data Connection (Sierra Chart Real-Time Exchange Data Feed Setup Instructions) And the second can be found here: Sierra Chart Exchange Data Feed: Activate the Exchanges (Sierra Chart Real-Time Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing