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Date/Time: Fri, 03 May 2024 10:36:46 +0000



Post From: Paid and Activated Futures Data Feed, not able to connect

[2014-03-17 22:43:12]
Sierra Chart Engineering - Posts: 104368
User99038 ,

We apologize for the long wait with this. The underlying problem which causes issue is being resolved. We have this problem now resolved for your account.


Could you please go to this page and sign the market data feed agreement:

https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

Click on the link that says "sign the agreement".

Let us know when that is done and we will enable the exchanges on your account again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing