Support Board

Date/Time: Sun, 28 Apr 2024 21:12:39 +0000

Post From: DTC Client Socket

[2021-10-31 19:47:30] Link To Thread - Link To Post [Go To First Post]
User252763 - Posts: 21
Hello, Everything is showing Activated. Here is what I did. I purchased package 11. Funded the account with $46. I then used the Rithmic DTC Data service settings to put in the login info from LeeLooTrading. Everything was loading properly. No issues. Thursday comes along and Rithmic has issues, that I was unaware about, and does not allow me to login. Rithmic issues then get resolved but no matter what I do, either the login info is not working now or it just says Downloading Historical Data. Bars may not appear until download complete. I let it download for hours and even overnight. Just let it do it’s thing. Even after waiting for the download to complete it still gave me that message but no bars are showing and keeps saying downloading historical data. I logged in and out several times. I tried just using SC Data to run and download the info, I tried it with Rithmic settings, deleting all historical data and re-downloading, I tried changing the days to load to 5 instead of the default of 3 hundred something if I remember correctly. I followed the initial steps that allowed it to work the first time but ever since there was the issues with Rithmic, I have not been able to log back in. But everything is the exact same way it was when it was working before Rithmic issues so I am not sure why it’s not taking it this time