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Date/Time: Fri, 18 Sep 2026 08:49:46 +0000



Post From: need remote assistance

[2021-10-26 13:39:47]
John - SC Support - Posts: 47930
Talked to customer. The problem was that the chart was a Range Chart set to countdown in time. The customer does not know how it changed to a Range chart, so we changed it back to a 1 minute chart and that solved the problem.
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