Support Board
Date/Time: Mon, 02 Feb 2026 18:59:09 +0000
Post From: need remote assistance
| [2021-10-26 13:39:47] |
| John - SC Support - Posts: 44353 |
|
Talked to customer. The problem was that the chart was a Range Chart set to countdown in time. The customer does not know how it changed to a Range chart, so we changed it back to a 1 minute chart and that solved the problem.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |