Support Board

Date/Time: Wed, 08 May 2024 03:44:22 +0000

Post From: Daily Continuous chart is not downloading correct data

[2021-10-25 15:21:13] Link To Thread - Link To Post [Go To First Post]
marwhitt - Posts: 29
Thank you for your suggestion; I tried this, and it made no difference. My Weekly chart is also now incorrect on the current candle. I then found this in your help pages: "Current Bar Not Updating in a Historical Chart" (No Historical Chart or Blank Chart \| Historical Chart Not Updating \| Missing Historical Chart Data: 6.2: Current Bar Not Updating in a Historical Chart) - I followed the instructions. There IS data reflected under Window >> Current Quote Window, but the data is incorrect. Suggestions from this section made no difference. I right-clicked on the Daily Chart, selected "Edit/Download Data" and corrected the price range for the most recent candle (in this case, today's candle), after which the chart automatically redownloaded the data - the price on the candle once again started over with no data, and filled in as prices evolved, as it does every time I redownload the data. The most recent candles on my Daily and Weekly charts are still incorrect, and TransAct is still receiving NO COMPLAINTS about their data. This problem just started about 2 weeks ago. Any ideas appreciated.