Support Board
Date/Time: Thu, 26 Jun 2025 22:44:37 +0000
Post From: No live data as MaxConnectionsDifferentDevices exceeds
| [2021-10-25 15:14:48] |
| User785723 - Posts: 58 |
|
Hello, My account supports 4 devices but I get the following on the message log and the live data is not coming on my charts. Can you please check what is the issue? SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-10-25 05:07:43.748 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 3 | 2021-10-25 05:07:43.748 SC Data - All Services | Waiting for socket receive thread to end | 2021-10-25 05:07:43.748 DTC Client socket (2) | CloseSocket call. | 2021-10-25 05:07:43.749 SC Data - All Services | Disconnected from the server. | 2021-10-25 05:07:43.749 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2021-10-25 05:07:43.749 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-25 05:07:43.749 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-10-25 05:07:43.809 |