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Date/Time: Thu, 25 Apr 2024 00:39:52 +0000



Post From: Continuing messages

[2021-10-24 22:05:02]
Sierra Chart Engineering - Posts: 104368
You cannot look at other users posts to conclude they are having the same issue. Some issues can seem similar, but they are different, and have various causes.

We can do a remote assistance session if you want to observe the issue and see if there is any issue with the updating of the main configuration file. Let us know if you want us to do this. Make sure your current telephone number is set here:

https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

And also if you have a need for a program like Sierra Chart and you are having issues with Transact, we recommend using this service:
Sierra Chart Teton Futures Order Routing

We are discontinuing support for Transact at the end of the year.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-24 22:07:11