Support Board

Date/Time: Thu, 25 Apr 2024 11:21:09 +0000

Post From: Delayed Data

[2021-10-22 15:23:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see a lot of symbols like this in the log you submitted previously: MGCM21-COMEX This is on the COMEX and you will not receive real-time data for this symbol. You need to activate that exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed You do have real-time data now for the CBOT. So you have not been paying for COMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing