Support Board
Date/Time: Tue, 04 Nov 2025 00:06:50 +0000
Post From: Delayed Data
| [2021-10-22 15:23:07] |
| |
|
We see a lot of symbols like this in the log you submitted previously: MGCM21-COMEX This is on the COMEX and you will not receive real-time data for this symbol. You need to activate that exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed You do have real-time data now for the CBOT. So you have not been paying for COMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |