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Date/Time: Sun, 05 May 2024 08:58:02 +0000



Post From: order fill coming from nowhere

[2021-10-22 05:48:14]
Sierra_Chart Engineering - Posts: 14228
This is not clear for us. We do not know specifically what the issue is. You are going to understand this best.

And we have no control over the trading service you are using.

We see that there was a nonresponsive order. That should just not happen unless there is a connectivity issue.

Have a look at using the new Sierra Chart direct order routing service:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-22 05:49:30