Support Board
Date/Time: Sat, 12 Jul 2025 08:00:28 +0000
Post From: Data/Trade Service Setting
| [2021-10-17 15:36:18] |
| John - SC Support - Posts: 40857 |
|
This is very odd, as you should have the data fill in when you delete all data and download. Let's try the following: With the TPO chart the active chart, go to Chart >> Chart Settings and remove the entry for the Trade and Current Quote Symbol (just blank it out by removing the text that is in there). Select OK to close this window. Then go to Global Settings >> Symbol Settings and make sure the option for Use Custom Symbol Settings Values is Deselected (does not have the checkmark in the box next to it). Select OK to close this window. Then select Edit >> Delete All Data and Download. When the window comes up to select the contracts to delete and reload select the Select All button at the bottom first and ensure all the contracts are selected. Select OK to redownload the data. Let us know if the data fills in. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |