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Date/Time: Tue, 07 Dec 2021 17:40:12 +0000

Post From: Data atrasada

[2021-10-13 23:48:36]
John - SC Support - Posts: 12580
From Google Translate:
I am filing outdated data and would like to know what to do?

We are not sure exactly what you mean by the statement you have given. In looking at your account, your Denali Exchange Data Feed is setup properly and you should be getting the real-time data.

If you are not getting real-time data, then we need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:

We will then determine what the problem is.


If the issue is something else, then please give us more information on exactly what is happening.