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Date/Time: Sat, 04 May 2024 18:06:23 +0000



Post From: Most recent data is not showing on my Sierra chart

[2021-10-12 15:09:19]
User556313 - Posts: 9
Hi,
On my Sierra Chart of ES, the data does not update; when I do Edit/Translate Symbols to Current Service.
I get an error on my screen in an orange dialogue box which says: 'Symbol is unknown. Click for symbol information. Real-time data subscription for instrument F.US.EP (corresponding to ID=1) is not enabled', also,
I get an error on my screen in an red dialogue box which says; 'Download failed. Error downloading historical intraday data for F.ES.EPZ21. Instrument F.US.EP (corresponding tp ID1) is not allowed. Result = 103. Num Quotes = 0.

I am new to Sierra Charts and I have absolutely No Idea how to fix this and get the current ES Futures contract data to display on my chart.

Please may you advise me what to do / change / configure ?

Kind regards
Paul (Australia)