Support Board

Date/Time: Sat, 18 May 2024 17:03:46 +0000

Post From: Orders Created Without Computer Input 10-08-2021

[2021-10-11 16:54:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually we do see these orders on your account.. We checked the server. Maybe they were coming from the TT risk management system. The Sender Sub ID on them is not your own. At least not how it is set within Sierra Chart. They did not originate from Sierra Chart. You need to work with your broker to help you determine the origin of these and why this happened. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-11 16:57:09