Date/Time: Fri, 19 Oct 2018 14:39:33 +0000
Post From: Notice: CTS Trading Service Symbols
Sierra Chart Engineering - Posts: 64990
For the record, post 29 and post 30 are unrelated to "security definition" requests to obtain market IDs. What is occurring is a communication problem to the CTS FIX historical data server. This is the communication error:
There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:23:11so it sounds as though it was your firewall software causing the problem.
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.