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Date/Time: Thu, 18 Apr 2024 10:24:08 +0000



Post From: Notice: CTS Trading Service Symbols

[2014-03-14 16:15:02]
Sierra Chart Engineering - Posts: 104368
For the record, post 29 and post 30 are unrelated to "security definition" requests to obtain market IDs. What is occurring is a communication problem to the CTS FIX historical data server. This is the communication error:


There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:23:11
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
so it sounds as though it was your firewall software causing the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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