Support Board
Date/Time: Sat, 28 Jun 2025 01:15:49 +0000
Post From: Trading server did not acknowledge new order
| [2021-09-24 14:18:08] |
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This is going to be due to a connectivity issue or server issue. Both of these issues are external to Sierra Chart. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers This will refresh the order list and get the current status of the orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |