Login Page - Create Account

Support Board


Date/Time: Sat, 28 Jun 2025 01:06:59 +0000



Post From: Unable to place orders on Dax

[2021-09-23 11:16:32]
Sierra Chart Engineering - Posts: 104368
CQG will know exactly what the problem is. Your broker should contact CQG and give them the Service Order ID.

Order request rejected. Please contact customer support.[Order parameters are invalid].
We think this error relates to either the Order Type, or the Time in Force not being allowed by the EUREX. Documentation for Trade Window settings for these:
Basic Trading and the Trade Window
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-23 11:17:09