Support Board
Date/Time: Sat, 28 Jun 2025 01:27:48 +0000
Post From: Free trial almost over and whole time I've had "Not Connected" in Red. I've tried Fil
| [2021-09-23 06:06:36] |
| User341905 - Posts: 3 |
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DTC Protocol Server feature not enabled for Sierra Chart account. | 2021-09-23 04:42:44.342 * Reading Internal Order ID file. | 2021-09-23 04:42:44.343 Reading Trade Orders file. | 2021-09-23 04:42:44.450 Reading Trade Positions file. | 2021-09-23 04:42:44.451 Reading Trade Account Data files. | 2021-09-23 04:42:44.452 UDPListener (580). Port 22904 | Listening on UDP port 22904. | 2021-09-23 04:42:44.543 Software version: 2308 64-bit | 2021-09-23 04:42:44.544 Primary Thread ID: 260 | 2021-09-23 04:42:44.545 Usage end date: 2021-10-07 | 2021-09-23 04:42:44.545 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2021-09-23 04:42:44.545 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2021-09-23 04:42:44.545 * Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-23 04:42:44.545 Current selected Data/Trading service: SC Data - All Services | 2021-09-23 04:42:44.545 Custom symbol settings values: enabled | 2021-09-23 04:42:44.546 Chart Update Interval: 500 | 2021-09-23 04:42:44.546 Intraday Data Storage Time Unit: 1 | 2021-09-23 04:42:44.546 Time Zone: +00:00:00 (UTC+00) | 2021-09-23 04:42:44.546 2021-09-23 04:42:44 Local computer time in UTC | 2021-09-23 04:42:44.546 2021-09-23 04:42:44 Local computer time in SC Time Zone | 2021-09-23 04:42:44.546 2021-09-23 04:42:43 Server time in UTC | 2021-09-23 04:42:44.546 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-09-23 04:42:44.546 Program path: Y:\SierraChart\ | 2021-09-23 04:42:44.546 Data Files path: Y:\SierraChart\Data\ | 2021-09-23 04:42:44.546 OS Version Number: 6.1 | 2021-09-23 04:42:44.546 Locale Setting: C | 2021-09-23 04:42:44.546 DLLs: UserContributedStudies_64.dll | 2021-09-23 04:42:44.546 Allowed protected custom studies: | 2021-09-23 04:42:44.546 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-09-23 04:42:44.568 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-09-23 04:42:44.584 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-09-23 04:42:44.841 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-09-23 04:42:44.841 Received 5 login tokens. | 2021-09-23 04:42:45.335 Symbol settings MD5 received. Request ID: 1. | 2021-09-23 04:42:45.994 Symbol settings are up-to-date for scdataallservices. | 2021-09-23 04:42:45.994 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-09-23 04:42:51.813 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-09-23 05:19:26.199 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-09-23 05:19:46.614 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-09-23 05:22:43.899 * Uploaded an image to the server. Request ID: 1 | 2021-09-23 05:44:13.285 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2021-09-23 05:44:13.286 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2021-09-23 05:44:13.286 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2021-09-23 05:44:13.286 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-09-23 05:44:20.325 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2021-09-23 05:44:20.326 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-09-23 05:44:20.326 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-09-23 05:44:20.327 |