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Date/Time: Sat, 20 Apr 2024 01:11:19 +0000



Post From: Delayed data

[2021-09-22 19:01:38]
User60287 - Posts: 19
I have the same problem with delayed data. I have recently refunded an established AMP account (3 weeks ago) but have not traded. I set up the auto connection verification for AMP per instructions. I only get delayed data. I have included my Message Log.

Software version: 2310 64-bit | 2021-09-22 11:49:25.288
Primary Thread ID: 1672 | 2021-09-22 11:49:25.288
Usage end date: 2021-11-25 | 2021-09-22 11:49:25.288
Enabled for: Advanced Features 2. | 2021-09-22 11:49:25.288
Enabled for: Sierra Chart Historical Data Service. | 2021-09-22 11:49:25.288
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-09-22 11:49:25.288
Enabled for: Delayed Denali Exchange Data Feed. | 2021-09-22 11:49:25.288
Enabled for exchange2: CME | 2021-09-22 11:49:25.288
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-22 11:49:25.288
Current selected Data/Trading service: SC Data - All Services | 2021-09-22 11:49:25.288
Custom symbol settings values: disabled | 2021-09-22 11:49:25.288
Chart Update Interval: 500 | 2021-09-22 11:49:25.288
Intraday Data Storage Time Unit: 0 | 2021-09-22 11:49:25.288
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-09-22 11:49:25.288
2021-09-22 18:49:25 Local computer time in UTC | 2021-09-22 11:49:25.288
2021-09-22 11:49:25 Local computer time in SC Time Zone | 2021-09-22 11:49:25.288
2021-09-22 18:44:14 Server time in UTC | 2021-09-22 11:49:25.289
Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-09-22 11:49:25.289
Program path: S:\SierraChart\ | 2021-09-22 11:49:25.289
Data Files path: S:\SierraChart\Data\ | 2021-09-22 11:49:25.289
OS Version Number: 10.0 | 2021-09-22 11:49:25.289
Locale Setting: C | 2021-09-22 11:49:25.289
DLLs: amirN.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-09-22 11:49:25.289
Allowed protected custom studies: | 2021-09-22 11:49:25.289


SC Data - All Services | Connected to server complete. | 2021-09-22 11:50:34.629
Triggering next historical data download in queue. | 2021-09-22 11:50:34.629
Triggering next historical data download in queue. | 2021-09-22 11:50:34.629
Triggering next historical data download in queue. | 2021-09-22 11:50:34.629
Triggering next historical data download in queue. | 2021-09-22 11:50:34.629
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-09-22 11:50:34.629
No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629
No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629
No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629
No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629