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Date/Time: Thu, 28 Mar 2024 11:25:26 +0000



Post From: Missing data since symbol rollover

[2021-09-17 01:45:36]
Sierra Chart Engineering - Posts: 104368
Actually we now realize what the problem is. You need to change to Service Package 10. We have done this for you now.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.


And for an additional 1 to 3 dollars a month for the exchange fee you can then get the real-time data and the most recent 10 minutes of historical data completely from Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-17 01:53:25