Support Board
Date/Time: Thu, 28 Mar 2024 11:25:26 +0000
Post From: Missing data since symbol rollover
[2021-09-17 01:45:36] |
Sierra Chart Engineering - Posts: 104368 |
Actually we now realize what the problem is. You need to change to Service Package 10. We have done this for you now. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. And for an additional 1 to 3 dollars a month for the exchange fee you can then get the real-time data and the most recent 10 minutes of historical data completely from Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-17 01:53:25
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