Support Board
Date/Time: Sat, 28 Jun 2025 10:28:54 +0000
Post From: Unable to connect
| [2021-09-10 11:11:35] |
| User740709 - Posts: 154 |
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Hello, Thank you. After doing the steps above I read the message log and noticed that there was a problem with the symbol. The option to translate the symbols when prompted did not work so I changed it manually. After that, the data started to stream. Now I reloaded the Rithmic connection and it translated the symbol and started to stream. It might have been connected to the roll over. Thank you for pointing me in the right direction. All the best, Hana |