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Post From: Cannot retrieve data

[2014-03-12 15:03:17] Link To Thread - Link To Post [Go To First Post]
ldrews - Posts: 9
This morning I cannot retrieve historical data. Worked fine yesterday. Log below. ---- SC Historical Data: Connected. Historical Intraday data will be requested. \| 2014-03-12 09:59:38 SC Historical Data - Starting real-time market data updates for: CLJ14 \| 2014-03-12 09:59:38 SC Historical Data: Subscribing to market data in the service client is not supported. Symbol: CLJ14 \| 2014-03-12 09:59:38 HD Request # 8 - Downloading Intraday chart data for CLJ14 to the file CLJ14.scid. Service: nymex \| 2014-03-12 09:59:38 HD Request # 8 - Download start Date-Time: 2014-03-11 10:44:05.0 \| 2014-03-12 09:59:38 HD Request # 8 - Using server: scdf2.sierracharts.com port 10149 \| 2014-03-12 09:59:38 Resolved address scdf2.sierracharts.com to IP 8.18.161.133 \| 2014-03-12 09:59:38 The network socket is connected. \| 2014-03-12 09:59:38 HD Request # 8 - Sending historical data logon request message. \| 2014-03-12 09:59:38 The network socket for historical data has been closed. \| 2014-03-12 09:59:39 HD Request # 8 - Error downloading historical Intraday data for CLJ14. Historical data logon error: Logon rejected due to authorization failure. \| 2014-03-12 09:59:39 HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLJ14 \| 2014-03-12 09:59:39 HD Request # 9 - Downloading Intraday chart data for CLJ14 to the file CLJ14.scid. Service: nymex \| 2014-03-12 09:59:40 HD Request # 9 - Download start Date-Time: 2014-03-11 10:44:05.0 \| 2014-03-12 09:59:40 HD Request # 9 - Using server: scdf1.sierracharts.com port 10149 \| 2014-03-12 09:59:40 Resolved address scdf1.sierracharts.com to IP 8.18.161.131 \| 2014-03-12 09:59:40 The network socket is connected. \| 2014-03-12 09:59:40 HD Request # 9 - Sending historical data logon request message. \| 2014-03-12 09:59:40 The network socket for historical data has been closed. \| 2014-03-12 09:59:41 HD Request # 9 - Error downloading historical Intraday data for CLJ14. Historical data logon error: Logon rejected due to authorization failure. \| 2014-03-12 09:59:41 HD Request # 9 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLJ14 \| 2014-03-12 09:59:41 HD Request # 10 - Downloading Intraday chart data for CLJ14 to the file CLJ14.scid. Service: nymex \| 2014-03-12 09:59:41 HD Request # 10 - Download start Date-Time: 2014-03-11 10:44:05.0 \| 2014-03-12 09:59:41 HD Request # 10 - Using server: scdf2.sierracharts.com port 10149 \| 2014-03-12 09:59:41 Resolved address scdf2.sierracharts.com to IP 8.18.161.133 \| 2014-03-12 09:59:41 The network socket is connected. \| 2014-03-12 09:59:41 HD Request # 10 - Sending historical data logon request message. \| 2014-03-12 09:59:41 The network socket for historical data has been closed. \| 2014-03-12 09:59:42 HD Request # 10 - Error downloading historical Intraday data for CLJ14. Historical data logon error: Logon rejected due to authorization failure. \| 2014-03-12 09:59:42 HD Request # 10 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLJ14 \| 2014-03-12 09:59:42 HD Request # 10 - Intraday download COMPLETE for CLJ14 \| 2014-03-12 09:59:42 Real-time Intraday chart data file updates started for CLJ14 \| 2014-03-12 09:59:42