Date/Time: Sun, 22 Apr 2018 01:16:55 +0000
Post From: Notice: CTS Trading Service Symbols
Sierra Chart Engineering - Posts: 59311
Yes we have. They will be fixing a problem on their side and also told us what to do to work around the issue. So everything should be working properly in the latest revision of 1107. If you could update again by selecting Help >> Download Prerelease just to be sure you are on the latest revision, that would be good. Although having said this, we do see some intermittent problems with security definition responses from the server that we now rely on, so potentially there could be intermittent problems.
Sierra, any news from CTS? Should everything be working correctly?
If you still have a problem, restart Sierra Chart, open just a single chart, please only one single chart, and if there still is a problem provide a copy of the Message Log by following these steps:
Sierra Chart Support - Engineering Level
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