Login Page - Create Account

Support Board


Date/Time: Mon, 23 Jul 2018 17:05:07 +0000



Post From: Notice: CTS Trading Service Symbols

[2014-03-11 23:05:41]
Sierra Chart Engineering - Posts: 61968
In regards to post #8, this has caused us great concern, and we have a temporary workaround. This is actually something we did think about earlier but we did not have confirmation from CTS as to the nature of the problem to know if it is necessary.

We are going to put out a new release in about three hours, which hopefully should resolve this problem described in post #8.

Frank question: is SC data feed good enough yet for production purposes? (for CME, CBOT, NYMEX, COMEX and ICE).
Yes, absolutely. We are not just saying that for marketing reasons. It is a very solid market data platform.

. I experienced issues recently with historical data
From what we remember, these issues have to do with multiplier issues, Symbol mapping (both of which have been well resolved by now) and connectivity issues on your side. In general, users are not going to experience these with the Sierra Chart data services.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-11 23:28:42