Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 06:49:11 +0000



Post From: Unable to close out chart and commands frozen

[2021-08-20 14:41:33]
Sierra Chart Engineering - Posts: 104368
A: NQU1 1 min#1 L: / / E Mini Nasdaq 100 - CME (Sept 21)
"THIS IS PREVENTING YU FROM SIGNING OUT"

B: Sierra Chart 2296 chartbook 3 Trans WS 2021-08-18 SIM DF 10208 ST: 1 6669
C: NQU1 MIN #2 / E Mini Nasdaq 100 - CME (Sept 21)
D: NQU1 MIN #1 / L: / E Mini Nasdaq 100 - CME (Sept 21)
E: NQU1 MIN #3 (SIM) / E Mini Nasdaq 100 - CME (Sept 21)
F: NQU1 MIN #1 / L: / E Mini Nasdaq 100 - CME (Sept 21)
This message is not from Sierra Chart.

What you are describing, does not sound like a Sierra Chart issue. There should be absolutely no trouble closing a Chartbook.

This is not reproducible by us.

How are you starting Sierra Chart? Make sure you start it independent of the Transact software using the shortcut on your desktop. We see you are using Transact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-08-20 14:41:49