Support Board

Date/Time: Sat, 18 May 2024 06:01:23 +0000

Post From: Loss of historical data after version upgrade

[2021-08-19 12:56:06] Link To Thread - Link To Post [Go To First Post]
User605638 - Posts: 6
I really appreciate you looking into this. I did review all the documentation you prepared on this issue and understand the reasoning behind it due to the way TransAct handles their symbols. One question I have, though, is will I need to always be running two instances of Sierra Chart to make this work, one to be able to access the older historical data on higher time frames and then another for trading through TransAct? (i.e. the first instance would be “Global Settings => Data/Trade Service Settings => Current Selected Service => SC Data - All Services” And the other instance for trading through Transact would be “Global Settings => Data/Trade Service Settings => Current Selected Service => TransAct WS [trading]”). I just need some clarification if this is actually the case. I will do whatever I need to do. Again, I thank you! Dan