Support Board

Date/Time: Mon, 29 Apr 2024 06:52:12 +0000

Post From: Disconnection data Feed

[2014-03-10 18:44:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to understand the reason why the orders are getting canceled. Provide us the order activity entries for one of these orders from the Trade Activity Log. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing