Support Board

Date/Time: Tue, 07 May 2024 02:08:51 +0000

Post From: Limit Orders erroneously triggering upon placement

[2021-08-02 21:01:09] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
You did not have enough funds in your account on August 1, 2021 to automatically renew the exchange(s) that you had active. It looks like you have added funds, therefore you just need to go the Recurring Services page and scroll to the bottom and then select the button for Reactivate Exchange for the exchanges you want to reactivate. You can get to the Recurring Services page by selecting the following link and logging into the Sierra Chart website (if needed) using your Sierra Chart Account Name and Password: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing