Support Board

Date/Time: Thu, 25 Apr 2024 08:45:19 +0000

Post From: datafeed

[2021-07-27 02:55:20] Link To Thread - Link To Post [Go To First Post]
User350329 - Posts: 3
Hi, Thank you for your response. I have two additional questions: 1. I'm currently paying the CME top of book and Market depth data thru Tradovate and a CQG connection. Do I still need to subscribe thru sierra chart for the CME with Market Depth for nonprofessional Trading accounts for ($10.40/month)? Or I should I be looking for a different connection package? or does the following apply since I'm subscribed to service package 11 thru sierra chart and already paying data fees to Tradovate: "This option only provides data when you are paying the exchange fee through another provider and requires manual approval. For approval, you need to start an Account Support Ticket."?, If so, does this support ticket suffice or do I need to open a new support ticket? btw, I'm only looking for Nasdaq and S&P data with market depth. 2. If I connect my CQG data on Global Settings >> Data/Trade Service Settings, does this qualify for my once a month? The reason I'm asking is because I just did that and it still shows that I'm subscribed till August 11th, 2021. Sorry for all the redundant questions, this is the first time I'm connecting a service like this so I'm not familiar how it works. Any help is greatly appreciated.