Support Board

Date/Time: Fri, 03 May 2024 01:17:26 +0000

Post From: Cancellation of account

[2021-07-24 22:39:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If the reason for cancellation is due to a problem that you are having, then we can try to help resolve it using Remote Assistance. If there is some feature needed, then let us know what it is and we will see how we can help you with that as well. If the reason for cancellation is not due to either of the above, then understand there is no automatic billing to a credit or debit card. If you do not wish to continue to use the Sierra Chart software and services, make sure activated services are not set to renew. Go to these pages to disable activated services: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures You do not currently have a Services Balance so there is nothing to refund. And your account expires on August 5. Thank you for using Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing