Support Board
Date/Time: Tue, 04 Nov 2025 21:02:55 +0000
Post From: Data/Trade Service Settings - Not enabled on package
| [2021-07-19 12:44:23] |
| Technical - Posts: 158 |
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I have consulted with Rithmic, extensively. They see my account and believe my installation of Sierra is asking and receiving the correct data from Rithmic servers. Because I am seeing the same negative results, I renamed my D:\SierraChart\ directory and downloaded a fresh installation of the most current software. Same results from this clean, unmodified installation. I did the same on an old computer I no longer use. Same results. It does download the historical data however the completed download is really odd, mostly just a two/three tick variation going back to the beginning. Also, it is treating 06/09/2021 as if it were yesterday. Please see enclosed. |
 2021-07-19 07_34_51-Sierra Chart 2286 Chartbook2 Rithmic Di.png / V - Attached On 2021-07-19 12:43:52 UTC - Size: 25.76 KB - 302 views 2021-07-19 07_34_30-2 files found - Search_ D__ (esu1.cme._).png / V - Attached On 2021-07-19 12:44:12 UTC - Size: 30.22 KB - 258 views |