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Date/Time: Sat, 04 May 2024 00:51:42 +0000



Post From: Data/Trade Service Settings - Not enabled on package

[2021-07-19 12:44:23]
Technical - Posts: 148
I have consulted with Rithmic, extensively. They see my account and believe my installation of Sierra is asking and receiving the correct data from Rithmic servers.

Because I am seeing the same negative results, I renamed my D:\SierraChart\ directory and downloaded a fresh installation of the most current software. Same results from this clean, unmodified installation. I did the same on an old computer I no longer use. Same results.

It does download the historical data however the completed download is really odd, mostly just a two/three tick variation going back to the beginning. Also, it is treating 06/09/2021 as if it were yesterday. Please see enclosed.
image2021-07-19 07_34_51-Sierra Chart 2286 Chartbook2 Rithmic Di.png / V - Attached On 2021-07-19 12:43:52 UTC - Size: 25.76 KB - 212 views
image2021-07-19 07_34_30-2 files found - Search_ D__ (esu1.cme._).png / V - Attached On 2021-07-19 12:44:12 UTC - Size: 30.22 KB - 173 views