Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 21:07:17 +0000



Post From: Data download issue

[2021-07-19 00:02:22]
chili - Posts: 14
Hi, I opened Sierra after having not done so in some time, and am getting an error when trying to download any data from my CTS Sim account that is saying "CTS FIX: Received market data reject: (3) Exchange is not allowed for User". Any idea what could be causing this issue?

Thanks!