Support Board

Date/Time: Tue, 07 May 2024 12:56:27 +0000

Post From: Mac user trying to get charts from non Mac user

[2021-07-16 20:28:09] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
It sounds like you are trying to open the Chartbook by double-clicking on it and expecting it to open in Sierra Chart, like you would for a Word document, or other file types. Sierra Chart is NOT setup to open in that method. You need to open Sierra Chart and then open the Chartbook from the File menu (File >> Open Chartbook). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing