Support Board

Date/Time: Wed, 24 Apr 2024 06:32:11 +0000

Post From: Nymex datafeed (delayed)

[2021-07-12 16:40:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31059
After about 20min later everything is fine again. Does this mean that after 20 minutes everything is showing the delayed data again and your chart with the CL symbol is working correctly? Is the chart still having an issue? The one thing we think this could be is that sometimes when the system has been disconnected from the data feed and then reconnected (like first thing in the morning when you start Sierra Chart) the data download will go all the way to the current time, in which case you would need to wait about 10 minutes before you start to see the delayed data actually updating the chart. Let us know if the above explains it, or if you think you have something else going on, like if the CL continues to stop and start during the day. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing