Support Board
Date/Time: Sun, 29 Jun 2025 14:17:04 +0000
Post From: Data/Trade Service Settings - Not enabled on package
| [2021-07-07 21:16:47] |
| John - SC Support - Posts: 40645 |
|
The last log file you sent was definitely set to Rithmic Trading at first, but we do see that it changed to Rithmic Direct - DTC after the initial startup. Please try connecting to one of the live trading servers and see if that clears things up. We do not see a server listed in the log file, although it is showing that it is connecting. Also, try deleting and redownloading the data once you have the connection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |