Support Board
Date/Time: Sun, 29 Jun 2025 14:27:22 +0000
Post From: Data/Trade Service Settings - Not enabled on package
| [2021-07-07 18:59:16] |
| John - SC Support - Posts: 40645 |
|
The log looks fine, no errors or specific issues in it. The one thing to try is to redownload the data. Refer to the following information: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying Downloading of Intraday Data Otherwise, you would have to ask Rithmic why you are not getting the data. Are you getting the data updating while you are connected in real-time, but not getting historical data? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |