Support Board
Date/Time: Mon, 30 Jun 2025 05:11:05 +0000
Post From: Can't connect to Gain Capital to verify my trading account.
| [2021-07-01 19:47:39] |
| Sierra_Chart Engineering - Posts: 20021 |
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Definitely the issue is not due to the version you are running. Make sure the username and password for Gain Capital is properly entered in: Global Settings >> Data/Trade Service Settings And that the proper Server is set. The log above shows you are connecting to the simulation server and not the production server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-01 19:47:48
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