Support Board
Date/Time: Mon, 30 Jun 2025 05:33:13 +0000
Post From: Datafeed shows prices, but does NOT update realtime
[2021-06-30 10:39:52] |
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Ok we understand what the problem is. It is related to a change we just did with IQ Feed. However, you still should not be getting this error anyway. If you reconnect each of the instances of Sierra Chart you are running to the data feed that should resolve the: File Menu: Procedure to Reconnect to the Data and Trade Servers In the IQ feed instance of Sierra Chart, set Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No and reconnect to the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |