Support Board
Date/Time: Mon, 30 Jun 2025 03:44:11 +0000
Post From: why is are my GC quotes delayed...
| [2021-06-28 13:25:28] |
| John - SC Support - Posts: 40645 |
|
why are all my other products from the cme real time?
They should not be. You should not be getting any real-time data from us. Our best guess is that you are now getting the real-time data from CQG, and perhaps you are only getting data from the CME Exchange, where GC is on the COMEX Exchange. Nonetheless the answer is the same, you need to connect to your CQG account (it should be the same regardless of your AMP accounts) in order to verify your non-professional status for the Denali Exchange Data Feed. Follow these instructions for connecting once a month to your trading service: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees At step #3 of the above, you will follow these instructions to connect to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |