Support Board
Date/Time: Mon, 30 Jun 2025 12:18:00 +0000
Post From: Not getting real time data feed on CL
| [2021-06-16 16:18:04] |
| Sierra_Chart Engineering - Posts: 20021 |
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First understand that Transact is considered a legacy service with Sierra Chart. We have no control over their market data and we are phasing out support for it. We strongly recommend that you use the Denali Exchange Data Feed for market data: Denali Exchange Data Feed You can still use Transact for trading. However, we need to know precisely what is the symbol of your CL chart. What is it? This symbol is expired: CLN1 This is the error: Symbol Error - CLN1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2021-06-16 09:35:30.020 We do not know what symbol you are referring to and what symbol you have a problem with. You did not say. We need to know the exact symbol. However, in the end we cannot control Transact market data. This is why we recommend that you use our Denali Exchange Data Feed. We can help you with the set up. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-16 16:24:38
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