Support Board

Date/Time: Mon, 06 May 2024 21:17:18 +0000

Post From: MBO Data and DOM issue

[2021-06-14 19:02:50] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31402
You need to be subscribed to an exchange option that includes the Market Depth data. Right now, you are not. You can change your exchange selections for the CME Group here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Once you have the above taken care of, then be sure you go through these instructions: Market By Order Data: Step-by-Step Instructions Just keep in mind that you can not get a refund for any exchange which has been activated, and you will be charged the full amount for the remainder of the month in which you activate an exchange (in other words, you will pay the full amount for the remaining 17 days of June and then charged again on July 1 for all of July). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-14 19:03:26