Login Page - Create Account

Support Board


Date/Time: Mon, 30 Jun 2025 18:09:17 +0000



Post From: Constant Waiting to reconnect (no live price feed)

[2021-06-14 17:27:56]
Sierra Chart Engineering - Posts: 104368
We cannot help with this:
BitMEX Trading Direct | Unexpected header. Handshake acknowledgment: HTTP/1.1 403 Forbidden. Disconnecting | 2021-06-14 15:59:12.795

Do not connect to BitMex directly. Just use the market data only according to the instructions here:
Cryptocurrency / Bitcoin Data and Trading Services: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-06-14 17:28:40