Support Board
Date/Time: Mon, 30 Jun 2025 19:13:05 +0000
Post From: Constant Waiting to reconnect (no live price feed)
| [2021-06-14 16:04:32] |
| User582434 - Posts: 1 |
|
Hi. I've successfully connected the BitMex data feed to Sierra but two issues keep bothering me: 1. The Charts are not updating in real time 2. There is constant "Waiting to reconnect" yellow mode Am I missing to do something? Thanks. Here's the Message log: Reading Internal Order ID file. | 2021-06-14 15:36:04.334 Reading Trade Orders file. | 2021-06-14 15:36:04.552 Reading Trade Positions file. | 2021-06-14 15:36:04.553 Reading Trade Account Data files. | 2021-06-14 15:36:04.555 UDPListener (616). Port 22904 | Listening on UDP port 22904. | 2021-06-14 15:36:04.677 Software version: 2270 64-bit | 2021-06-14 15:36:04.677 Primary Thread ID: 48 | 2021-06-14 15:36:04.677 Usage end date: 2021-07-30 | 2021-06-14 15:36:04.677 Enabled for: Sierra Chart Historical Data Service. | 2021-06-14 15:36:04.678 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-14 15:36:04.678 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-14 15:36:04.678 Current selected Data/Trading service: BitMEX Trading Direct | 2021-06-14 15:36:04.678 Custom symbol settings values: enabled | 2021-06-14 15:36:04.678 Chart Update Interval: 500 | 2021-06-14 15:36:04.678 Intraday Data Storage Time Unit: 1 | 2021-06-14 15:36:04.678 Time Zone: +00:00:00 (UTC+00) | 2021-06-14 15:36:04.678 2021-06-14 15:36:04 Local computer time in UTC | 2021-06-14 15:36:04.678 2021-06-14 15:36:04 Local computer time in SC Time Zone | 2021-06-14 15:36:04.678 2021-06-14 15:36:03 Server time in UTC | 2021-06-14 15:36:04.678 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-06-14 15:36:04.678 Program path: C:\SierraChart\ | 2021-06-14 15:36:04.678 Data Files path: C:\SierraChart\Data\ | 2021-06-14 15:36:04.678 OS Version Number: 6.1 | 2021-06-14 15:36:04.678 Locale Setting: C | 2021-06-14 15:36:04.678 DLLs: UserContributedStudies_64.dll | 2021-06-14 15:36:04.678 Allowed protected custom studies: | 2021-06-14 15:36:04.678 ... BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2021-06-14 16:00:07.820 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2021-06-14 16:00:07.820 BitMEX Trading Direct socket (2) | Creating socket. Using TLS 1.2. | 2021-06-14 16:00:07.848 BitMEX Trading Direct socket (2) | New receive buffer size: 5242880 | 2021-06-14 16:00:07.849 BitMEX Trading Direct socket (2) | Connecting to IP: 34.242.242.25. | 2021-06-14 16:00:07.849 BitMEX Trading Direct | Opening WebSocket. | 2021-06-14 16:00:07.907 BitMEX Trading Direct | Sending WebSocket handshake. | 2021-06-14 16:00:07.907 BitMEX Trading Direct | Server header | HTTP/1.1 403 Forbidden | 2021-06-14 16:00:08.081 BitMEX Trading Direct | Unexpected header. Handshake acknowledgment: HTTP/1.1 403 Forbidden. Disconnecting | 2021-06-14 16:00:08.081 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:08.081 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-06-14 16:00:08.081 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-14 16:00:08.081 BitMEX Trading Direct socket (2) | CloseSocket call. | 2021-06-14 16:00:08.092 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:08.092 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:08.092 BitMEX Trading Direct socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-14 16:00:08.092 BitMEX Trading Direct | Disconnected. | 2021-06-14 16:00:08.092 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-14 16:00:08.092 BitMEX Trading Direct socket (2) | Socket gracefully closed by remote side. | 2021-06-14 16:00:08.147 BitMEX Trading Direct socket (2) | Closed. | 2021-06-14 16:00:08.147 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2021-06-14 16:00:11.093 BitMEX Trading Direct | Connecting to WebSocket server www.bitmex.com:443 | 2021-06-14 16:00:11.093 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2021-06-14 16:00:11.094 BitMEX Trading Direct socket (1) | New receive buffer size: 5242880 | 2021-06-14 16:00:11.094 BitMEX Trading Direct socket (1) | Connecting to IP: 52.51.198.178. | 2021-06-14 16:00:11.094 BitMEX Trading Direct | Opening WebSocket. | 2021-06-14 16:00:11.149 BitMEX Trading Direct | Sending WebSocket handshake. | 2021-06-14 16:00:11.149 BitMEX Trading Direct | Server header | HTTP/1.1 403 Forbidden | 2021-06-14 16:00:11.315 BitMEX Trading Direct | Unexpected header. Handshake acknowledgment: HTTP/1.1 403 Forbidden. Disconnecting | 2021-06-14 16:00:11.315 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:11.315 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-06-14 16:00:11.315 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-14 16:00:11.315 BitMEX Trading Direct socket (1) | CloseSocket call. | 2021-06-14 16:00:11.327 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:11.327 BitMEX Trading Direct | WebSocket closed. | 2021-06-14 16:00:11.327 BitMEX Trading Direct socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-14 16:00:11.327 BitMEX Trading Direct | Disconnected. | 2021-06-14 16:00:11.327 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-14 16:00:11.327 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2021-06-14 16:00:11.380 BitMEX Trading Direct socket (1) | Closed. | 2021-06-14 16:00:11.380 Date Time Of Last Edit: 2021-06-14 17:29:07
|