Support Board
Date/Time: Sun, 14 Sep 2025 23:37:43 +0000
Post From: Not Receiving Realtime Data for U.S. Equities (NYSE, NASDAQ, AMEX)
| [2021-06-05 06:42:39] |
| andyn4040 - Posts: 9 |
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Software version: 2268 64-bit | 2021-06-05 01:39:03.027 Primary Thread ID: 30308 | 2021-06-05 01:39:03.027 Usage end date: 2021-07-22 | 2021-06-05 01:39:03.027 Enabled for: Advanced Features 2. | 2021-06-05 01:39:03.027 Enabled for: Sierra Chart Historical Data Service. | 2021-06-05 01:39:03.027 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-06-05 01:39:03.027 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-05 01:39:03.027 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-06-05 01:39:03.027 Enabled for exchange: Euronext Equities Delayed | 2021-06-05 01:39:03.027 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-05 01:39:03.027 Current selected Data/Trading service: SC Data - All Services | 2021-06-05 01:39:03.027 Custom symbol settings values: enabled | 2021-06-05 01:39:03.027 Chart Update Interval: 500 | 2021-06-05 01:39:03.027 Intraday Data Storage Time Unit: 0 | 2021-06-05 01:39:03.027 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-05 01:39:03.027 2021-06-05 06:39:03 Local computer time in UTC | 2021-06-05 01:39:03.027 2021-06-05 01:39:03 Local computer time in SC Time Zone | 2021-06-05 01:39:03.027 2021-06-05 06:38:28 Server time in UTC | 2021-06-05 01:39:03.027 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-06-05 01:39:03.027 Program path: C:\SierraChart\ | 2021-06-05 01:39:03.027 Data Files path: C:\SierraChart\Data\ | 2021-06-05 01:39:03.027 OS Version Number: 10.0 | 2021-06-05 01:39:03.027 Locale Setting: C | 2021-06-05 01:39:03.027 DLLs: UserContributedStudies_64.dll | 2021-06-05 01:39:03.027 Allowed protected custom studies: | 2021-06-05 01:39:03.027 File >> Disconnect selected. | 2021-06-05 01:39:35.936 SC Data - All Services | Disconnected. | 2021-06-05 01:39:35.937 SC Data - All Services | Connected to server complete. | 2021-06-05 01:39:38.454 Triggering next historical data download in queue. | 2021-06-05 01:39:38.454 Triggering next historical data download in queue. | 2021-06-05 01:39:38.454 Triggering next historical data download in queue. | 2021-06-05 01:39:38.454 Triggering next historical data download in queue. | 2021-06-05 01:39:38.454 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-06-05 01:39:38.454 No download requests in the queue to start downloads for. | 2021-06-05 01:39:38.454 No download requests in the queue to start downloads for. | 2021-06-05 01:39:38.454 No download requests in the queue to start downloads for. | 2021-06-05 01:39:38.454 No download requests in the queue to start downloads for. | 2021-06-05 01:39:38.454 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2021-06-05 01:41:18.510 The message log has been sent to support. | 2021-06-05 01:41:18.510 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2021-06-05 01:41:18.510 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2021-06-05 01:41:18.510 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2021-06-05 01:41:19.227 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2021-06-05 01:41:19.475 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-06-05 01:41:19.476 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-06-05 01:41:19.639 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-06-05 01:41:19.640 |