Support Board

Date/Time: Sun, 28 Apr 2024 21:18:07 +0000

Post From: What is the Problem ?

[2021-06-01 18:35:32] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14124
We feel like you are forcing customers to take your Denali feed. Yes this has been planned for EUREX and communicated to users for about three months now, but it has not been implemented. If this has come unexpectedly, then you have ignored that notice. Why? However, due to an oversight on our part, it was implemented for CQG users on the CQG side, but there may be a billing issue where you are still getting billed for EUREX for June from your broker. We have contacted AMP and CQG regarding this. If you have been billed, for the exchange fee for June, then we will have the EUREX data restored from CQG. We have already contacted them about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-03 14:42:43